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“YesTherapy gives us the ability to delegate ordering to clinics while keeping full control centrally,” Bracken concludes. “It’s genuinely the best of both worlds.”
This is a demo store. No orders will be fulfilled.
“The time I’ve saved has been huge.”
How YesTherapy helped Health First Group Regaining control and clarity
Managing supplies across multiple clinics can quickly become complex. For Bracken, National Therapy Manager at Health First Group, that complexity was once a daily challenge - until the introduction of YesTherapy.
“Ordering supplies used to be a headache, especially with multiple clinics and remote staff,” Bracken explains. “Mistakes were common, and it was hard to keep track of everything.”
First Health Group
A system that puts control back in the right hands
YesTherapy has transformed how Health First Group manages ordering across its clinics, providing visibility, safeguards, and cost control - without slowing teams down.
“The Better Deal function is a lifesaver,” says Bracken. “It shows us if there’s a cheaper option for the same product every time. That’s instant savings.”
Just as important is the level of control the platform enables at head office.
“We can edit orders to fix mistakes — which often happen with new admin staff,” Bracken says. “And every order requires managerial approval, so over-ordering issues are stopped before they happen.”
Reducing waste and improving consistency
One of the key tools helping the MacMurray Centre stay efficient is YesMed’s RAPPID ordering platform.
Before YesTherapy, over-ordering and product inconsistencies were common. Now, preferred products and formats are standardised across clinics.
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YesTherapy ordering system
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Bracken at First Health
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Health First Office
Visibility, speed, and time saved
Order tracking has become simple and transparent. Bracken can see the status of every order - whether it’s pending approval, approved, or in transit - and invoices are available instantly.
“The time I’ve saved has been huge,” Bracken says. “We’re talking hours every month that I can now spend on more important work.”
The Best of Both Worlds!
With YesTherapy, Health First Group has achieved something critical: empowering individual clinics to place orders independently, while maintaining full oversight and control at head office.
